Frequently Asked Questions
Shipping
I just placed an order, when will it arrive?
All goods will be shipped within 1-2 business days. Our current delivery timescales are:
o Europe 3-6 business days
o US and Canada 6-10 business days
o Rest of the World - please contact me for a timeframe
Please email hello@nottodaytuesday.com if you would like to discuss delivery options or expedited delivery.
Do you ship internationally?
Yes, all products can be shipped internationally. Where required, local printers may produce and dispatch your order. We are not responsible for local custom fees or duties incurred on international orders.
Can you send greeting cards directly to the recipient?
Our Greeting Cards come blank inside, however, if you prefer, I can hand write a message inside and the send the card directly to the recipient. To do this please email hello@nottodaytuesday.com with the order number and personalized message.
How are your items packaged?
I ensure all items are protected by sufficient packaging. Depending on the item this can include sturdy envelopes, shipping tubes or a box.
Refunds, exchanges and discounts
What is your refund and exchange policy?
I strive for quality products, however, if you are not satisfied with your order then I will process a refund or exchange. If you would like a refund or exchange please:
• Email hello@nottodaytuesday.com within seven days of receiving the item
• Return items within ten days of receiving the item
Buyers are responsible for any associated shipping costs to return or exchange an item.
Please ensure the item is returned in its original condition.
Do you offer discounts?
Time to time we will advertise discounts and codes on our products. Multiple discount codes cannot be used on a single order and cannot be applied retrospectively.
Wholesale, licensing and freelance
Do you accept wholesale orders and can I stock your products?
Yes. Please email hello@nottodaytuesday.com so that we can discuss your wholesale opportunity.
How can I license your artwork?
Please email hello@nottodaytuesday.com to discuss options to license my artwork on your products.
Do you create custom designs?
Yes, I would love to customise a design for you. Please email hello@nottodaytuesday.com with your requirements.
Are you open to freelance opportunities?
Yes. Please email hello@nottodaytuesday.com to discuss opportunities.